Shipping policy

Thank you for shopping with JORDYSKIN. We're committed to getting your order to you as quickly and safely as possible.

Processing Time All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a shipping confirmation email with tracking information once your order has shipped.

United States Standard Shipping: 3–5 business days $9 USD Free shipping on all orders over $80 USD.

Canada Standard Shipping: 7–14 business days — $20 CAD Free shipping on all orders over $150 CAD.

Please note that Canadian orders may be subject to customs duties and import taxes upon delivery. These fees are collected at checkout and are the responsibility of the buyer.

Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at info@jordyskin.com within 7 days of the expected delivery date and we'll make it right.